Meet Our TEAM

Allan Lamar
President

Allan Lamar, President of Constellation Payments

Allan’s personal and professional lifework is to simplify, improve, and grow. At Constellation Payments, that means developing and supporting a team of professionals that’s committed to that very goal, so that current and future merchants can enjoy consistent, simple, and secure payment services — and an easy way to do business with their customers.

Allan has over 20 years of experience developing new business, expanding into new markets, building high-producing teams, providing quality products, and establishing efficient processes grounded in world-class levels of service.

Brian Houy
Director of Information Technology

Brian Houy, Director of Information Technology

Brian oversees all technology operations including devising and establishing IT policies and systems, administering PCI-certified IT environments, and analyzing business requirements of all departments to determine technology needs.

He brings a wealth of experience and knowledge to his role having served as Senior VP/CIO for more than 10 years within the banking industry. Additionally, Brian is CISSP-certified, a Certified Information Systems Security Professional, by the ISC2.

Destine Borchardt
Director of Business Operations

Destine Borchardt, Director of Business Operations

Destine is responsible for designing and managing the company’s business systems and operational processes, including cross-departmental initiatives to ensure efficiency, quality, and compliancy with card brands and processors.

Having over 10 years of experience within the payments industry, Destine is adept at creating easy, friendly onboarding processes for merchants, as well as implementing effective policies and procedures for ISO/PayFac business models to ensure full card brand and AML compliancy.

Diego Amaya
Operations Manager

Diego Amaya, Operations Manager

Diego oversees the Operations team responsible for the initial onboarding and continued support of account maintenance. He also works closely with processors and channel partners for the onboarding of new accounts.

Having previously served as Gateway Boarding Manager with Elavon where he managed an operations team of 10+, Diego is skilled at developing and leading teams through change to align with company growth. His experience also includes banking, payment processing, and operation process improvement strategy. With his solid skillset and unwavering customer-first mentality, Diego is strongly committed to ensuring he and his team deliver stand-out service and support to all customers.

Qiana Terrence
Operations Supervisor

Qiana Terrence, Operations Supervisor

As Operations Supervisor, Qiana works closely with the Operations team to ensure each client receives the highest level of service and support at every interaction point. With more than 15 years of customer and client engagement and resolution experience, Qiana enjoys working with merchants and resellers through the onboarding process while delivering exceptional service and support.

In between the hours spent working, Qiana increases her knowledge by continually taking courses and attending seminars. Qiana has been recognized as a 2015 Jonas Software Presidents Club Award winner for Most Valued Contributor to the business.

Jennifer Sumii
Strategic Relationships Manager

Jennifer Sumii, Strategic Relationships Manager

Jennifer manages critical partner relationships with Constellation Payments, including partners with custom integrations, large core processing accounts, and processor or origination companies. Her background includes extensive processing and banking experience, specifically FI/ISO/ICA relationship management, corporate and commercial banking relationship management, national account management, and new ISO/MSP implementation and training.

Having spent nearly 20 years in the payments industry and in several relationship management roles, Jennifer enjoys working through complex tasks and positive challenges, as well as developing strategies that ensure optimal utilization of Constellation Payments’ platform.

Shawn Edmonds
Manager of Product Integration

Shawn Edmonds, Manager of Product Integration

Shawn leads all activities related to the Constellation Payments gateway. He also oversees new partner integrations and technical support, where his extensive background in business analysis and quality assurance testing is applied.

Having led both Customer Service and IT teams in previous roles, Shawn embodies a unique and powerful combination of managerial expertise, effective interpersonal skill, and deep technical know-how.

Beth Wunder
Technical Support Supervisor

Beth brings over 20 years of experience in building and managing high-performance support teams to the role of Technical Support Supervisor. A veteran IT professional, her vast experience includes change/release management, incident/problem resolution management, IT service, quality assurance, project management, and vendor management.

Nishanth Samuel Mathen
Integration Support Analyst

Nishanth Samuel Mathen, Integration Support Analyst

Working closely with the business and development teams at Constellation Payments, Nishanth provides ongoing integration and gateway support to channel partners and merchant customers. Prior to Constellation Payments, Nishanth held roles as a Senior System Analyst and Quality Analyst with service-based software companies supporting insurance and energy domains.

Flora Vincent
Integration Support Analyst

Flora Vincent, Integration Support Analyst

Flora provides API integration and ongoing support to Constellation Payments’ channel partners and payment processors. Her specific responsibilities include diagnosing technical issues and providing effective solutions in coordination with Constellation Payments development team. She previously held the role of a technical support analyst in the multi-media-based domain.

Melanie Tucker
Merchant Processing Account Executive

Melanie Tucker, Merchant Processing Account Executive

Melanie works closely with new merchant customers throughout the entire onboarding process — handling verification, approval, and administrative functions to ensure new merchant customer implementation meets the company’s high service delivery standards. She brings over a decade of customer service experience to the role and is grateful for the opportunity to provide quality service and support to the company’s many merchant customers.

Lindsay Fowler
Merchant Processing Support Representative

Lindsay Fowler, Merchant Processing Support Representative

A member of the Operations team, Lindsay is responsible for maintaining and updating merchant account information, including account configuration in the gateway for credit card and ACH processing. Having served in the telecommunications and information technology industries, Lindsay brings with her extensive knowledge of payment processing and gateway services, as well as experience in customer relations.

Sean Mullins
Merchant Services Support Executive

Sean Mullins, Merchant Services Support Executive

Sean works directly with merchants throughout the application and approval process for new merchant accounts. With more than 10 years of customer service experience, Sean thoroughly enjoys the opportunities he is given each day to provide remarkable service and support to every merchant.

Juana Cruz
Merchant Services Implementation Specialist

Juana Cruz, Merchant Services Implementation Specialist

Juana is responsible for facilitating the application and approval process for merchants. She also works closely with channel partners and merchants to ensure the proper gateway set-up and configuration is set as specified by the contract and merchant application. Prior to Constellation Payments, Juana worked as sales assistant helping fitness club owners with the process of acquiring new software for their business.

Kristen Campbell
Brand Manager

Kristen Campbell, Brand Manager

Kristen is responsible for managing all marketing initiatives and programs for Constellation Payments including channel partner and merchant success programs, public and media relations, customer engagement, internal and external communications, and trade show management. She brings over 20 years of experience in project management and marketing strategy development to Constellation Payments.