Recurring BILLING

How does it work?

Maximize your recurring revenue while gaining greater stability and data security for your business. You can leverage our proprietary billing and servicing platform — and payment gateway — easily and seamlessly through our API. By doing so you immediately secure your customers' personal financial data, raise recurring revenue, improve data management, accelerate payment turnaround and reduce delinquencies.

Key Benefits …

The gold standard in payment card data security.

Constellation Payments is certified as a Level One PCI compliant provider, the highest level of data security and compliance. This ensures that all sensitive personal financial data is encrypted and protected with advanced electronic and physical security.

We go through on-site audits and make investments to meet the ever-changing security standards, so you don't have to.

Let our team work with you to see how our Recurring Billing Solution can limit or eliminate your scope for PCI compliance.

Tools to free up your time, increase payments and gain more customers.

New customer acquisition is likely a more significant success driver for your business than managing administrative billing and data details. Our tools enable you to focus your internal resources on what will drive growth and profitability for your business, including:

  • 24/7 online self-service customer portal — makes it easy for your customers to make payments online, update payment information, and access open and paid invoices 24/7
  • Automated processing and reprocessing of scheduled recurring payments — lowers your delinquency, reduces attrition and risk, and gets you more payments. If you choose to do so, harness the power of our call center team that will personally work to manage your delinquencies and get you more money. Our solution also ensures you have payment before you ship your product or fulfill a service, so you know you're getting paid for what you're delivering.
  • Real-time, online billing, funding and delinquency reports — enables you to spend less time building reports and more time taking action on the information they provide. Leverage our API and data framework to automatically retrieve the data you need when you need it.

A full-service solution to optimize recurring revenue.

Our full-service billing solution can be added to our core platform — giving you a complete delinquency management support system to collect even more payments. In addition to all of the broadcast calls, emails and portal access of the core platform, our expert Customer Care team will work on your behalf to professionally bill and collect past-due payments and manage chargebacks.

Customized packages that work for you and your business.

We offer a wide variety of full-service options and will work with you to develop a system of services that best suit your immediate and future needs.

Billing & Payment Processing Features Standard Enhanced
PCI Compliance Regulation & Electronic Data Safety Management
Payment Profile Created for Each Member
Recurring Transaction Processing — Direct Debit and Credit Card File Preparation
Statement Option (Invoices Mailed via USPS/Canada Post)
Flexible Billing Options - Any Term, Any Day, Any Frequency
Automatic Renewal Option
Payment and Reversal Posting
Client Features
Comprehensive Real-Time Reporting (Billing, Funding and Delinquency)
Assistance with Every Aspect of Your Account for You and Your Staff
Automated email Alerts to Notify You of Member Activity
Member Features
Welcome email Sent to Member
Full Customer Service Support to Your Members
Online Self-Service Member Portal
Delinquency Management Features
Automatic Reprocessing of Declined Credit Card Transactions
Document Scanning and Storage
Referral to Collection Agencies (Optional)
Analysis of Legal Threats
BBB Responses
Inbound Customer Support via a Toll-Free Hotline
Chargeback Management
Correspondence Management and Follow-Up
Email Correspondence (Change of Address, Bounced Payments, Delinquency Notices, Etc.)
Relocation/Medical Verification
Send Member Settlement Offer at 90 Days Delinquent
Automated Outbound Payment Reminder Calls (No Manned Calls)

Companies Using Our Recurring Billing Solution

Recurring Goods or Service Providers use our Recurring Billing Solution to limit their PCI regulatory scope, so all of their customer data is secure and stored outside of their website or their internal environment for real-time payment processing. Our delinquency management tools deliver incremental payments and revenue that these providers might otherwise lose. Recurring goods and service providers also use our solution to make sure they have received payment before delivering products and services.

Software Companies use our Recurring Billing Solution to add billing, servicing and payment processing functionality to their existing software applications for Point of Sale, one-time payments and recurring payments. If you have a software application that already handles one-time payments, we offer the ability to add on recurring payment processing and delinquency management for your clients as a value-added service to increase revenue.

Franchise organizations use our Recurring Billing Solution for solid data and royalty management. Franchisors can choose to bill their franchisees any way they need and our billing platform will automatically pay out royalties to the franchisor. The Recurring Billing Solution also enables franchise organizations to reduce risk by implementing best-practice security measures throughout the organization.

  • Software Companies
  • Recurring Goods Provider
  • Franchise Organization
  • Utility Companies
  • Adventure Travel
  • Moving and Storage

Looking for More Information?

Call us or fill out the form below and an Account Executive will be in touch with you shortly.